Biostarch Technologies Ltd ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.
1. Data Controller
The data controller is Biostarch Technologies Ltd, a company registered in Ukraine. Contact: info@biostarch.example. If you have questions about this policy or your data, please contact us.
2. Data We Collect
We collect: (a) Information you provide voluntarily — name, company name, email address, phone number, and message content when you submit our contact form or email us. (b) Information collected automatically — IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages.
3. Legal Basis and Purpose of Processing
We process your data on the following legal grounds: (a) Consent — when you agree to cookies or marketing communications. You may withdraw consent at any time. (b) Legitimate interests — to improve our website, analyse traffic, and ensure security. (c) Legal obligation — to comply with applicable laws and regulations. (d) Contractual necessity — to respond to your inquiries and provide requested information.
4. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share data with trusted service providers who assist in operating our website (hosting, analytics) under data processing agreements, and with competent authorities when required by law. All third-party providers are bound to handle your data securely.
5. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is kept for up to 2 years. Website analytics data is retained for up to 26 months. When data is no longer needed, it is securely deleted or anonymised.
6. Your Rights Under GDPR
As a data subject, you have the following rights: Right of access — to obtain a copy of your personal data. Right to rectification — to correct inaccurate or incomplete data. Right to erasure — to request deletion of your data ('right to be forgotten'). Right to restriction — to limit how we process your data. Right to data portability — to receive your data in a structured, machine-readable format. Right to object — to object to processing based on legitimate interests. Right to withdraw consent — at any time. To exercise any of these rights, contact us. We will respond within 30 days.
7. Right to Lodge a Complaint
If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the competent Data Protection Authority. In Ukraine, this is the UDOIP (Ukrainian Data Protection Ombudsman). You may also contact the DPA in your country of residence.
8. Cookies
Our website uses cookies. For detailed information on how we use cookies, your choices, and how to manage your preferences, please refer to our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The 'Last updated' date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact
Biostarch Technologies Ltd | Ukraine | info@biostarch.example
This policy is effective as of March 2026 and may be updated periodically.